Pulses App FAQ
Find clear answers about live group heart-rate monitoring, supported devices, fitness tests, Challenges, pricing and account access.
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About Pulses App
What is Pulses App?
Pulses is an app for live heart-rate monitoring, fitness testing and group challenges. Coaches can monitor up to 20 athletes at once, guide training intensity and review results after each session.
Who is Pulses App for?
Pulses is designed for team coaches, gyms, fitness studios, personal trainers, schools and organisations that run group training or fitness tests.
Which devices and platforms support Pulses App?
Pulses is available for iPhone, iPad, Mac and Android devices. Live heart-rate monitoring, workouts and Challenges are supported on both Apple and Android devices.
Beep and Yo-Yo Tests are currently available only on iPhone, iPad and Mac. They are not yet supported on Android.
What do I need to use Pulses App?
To monitor heart rate, you need a supported device with Pulses App and one compatible Bluetooth heart-rate monitor for each athlete you want to track.
Heart-rate monitors are optional when running Beep and Yo-Yo Tests if you only need the test results. These fitness tests currently require an iPhone, iPad or Mac.
Live Heart-Rate Monitoring
How many athletes can I monitor live at once?
You can monitor up to 20 athletes simultaneously during a workout or Challenge.
Do athletes need their own Pulses accounts?
No. The coach manages the athletes. During a session, heart rates can be shown on a shared screen or TV. After the session, individual results can be shared by email or QR code without requiring an athlete login.
What workout data does Pulses save?
Pulses saves each workout, including duration, average and maximum heart rate, calories, the heart-rate graph and time in heart-rate zones. Coaches can review session history, athlete pages and leaderboards.
How can I show live heart rates on a TV?
Mirror the Pulses screen to a TV using AirPlay, an HDMI connection or another casting method supported by your device and TV.
Does Pulses track GPS or distance?
No. During normal workouts, Pulses records heart rate and session data but does not track GPS position or distance.
During Beep and Yo-Yo Tests, distance is calculated from the completed stages and shuttles.
Fitness Tests and Challenges
Which fitness tests does Pulses support?
On iPhone, iPad and Mac, Pulses supports the 20-metre and 15-metre Beep Tests.
It also supports six Yo-Yo Tests: Intermittent Recovery Level 1 and 2, Intermittent Endurance Level 1 and 2, and Endurance Level 1 and 2.
Beep and Yo-Yo Tests are not yet available in the Android version.
How many athletes can take a Beep or Yo-Yo Test?
Using an iPhone, iPad or Mac, up to 15 athletes can complete a test with live heart-rate monitoring. Up to 40 athletes can be tested without heart-rate monitors.
Can I run Beep and Yo-Yo Tests without heart-rate monitors?
Yes. On iPhone, iPad and Mac, Pulses can manage the audio, stages, shuttles, timing, distance and estimated VO₂max without heart-rate monitors.
Heart-rate and recovery metrics are only available when compatible sensors are used. Beep and Yo-Yo Tests are not yet supported on Android.
Does Pulses handle test audio, scoring and reports?
Yes. On iPhone, iPad and Mac, Pulses plays the built-in test audio, manages stages and shuttles, and calculates each athlete's result automatically.
It creates individual PDF reports and a combined coach report. When heart-rate sensors are used, reports can also include maximum heart rate, average heart rate during the final 30 seconds, and recovery heart rate after 30, 60 and 120 seconds.
What are Challenges in Pulses App?
Challenges are station-based benchmark workouts for gyms and teams. Coaches can manage up to 20 athletes across up to 10 stations while tracking live heart rate, completion times, rankings and recovery heart rate.
Heart-Rate Monitors and Compatibility
Which heart-rate monitors are compatible with Pulses?
Pulses works with heart-rate monitors that broadcast heart rate using standard Bluetooth. This includes many chest straps and armbands from brands such as Polar, Garmin, Wahoo, COOSPO, COROS, Suunto and Scosche.
See our Compatible Heart-Rate Monitors page for devices already used with Pulses.
Does Pulses support ANT+ heart-rate monitors?
No. Pulses requires Bluetooth heart-rate broadcasting and does not connect through ANT+ alone.
Can I use Apple Watch or another smartwatch with Pulses?
A watch can connect only if it broadcasts heart rate using standard Bluetooth.
Apple Watch does not broadcast heart rate directly in this way, but it can be used through an iPhone bridge app such as HeartCast or BlueHeart.
What should I do if a heart-rate monitor will not connect?
Check that the sensor is active and charged, and that it is not already connected to another watch, phone or app.
Stay within Bluetooth range and restart the sensor or Pulses if needed. Many sensors allow only one active Bluetooth connection.
What should I do if a heart-rate monitor will not connect?
Check that the sensor is active and charged, and that it is not already connected to another watch, phone or app.
Stay within Bluetooth range and restart the sensor or Pulses if needed. Many sensors allow only one active Bluetooth connection.
Pricing, Trial and Accounts
How does the 30-day free trial work?
New users receive a 30-day free trial with no credit card required. The trial includes all features and allows up to 20 athletes in the roster.
A paid subscription is required after 30 days.
How much does Pulses App cost?
Pulses costs $14.99 per month or $149.99 per year.
The subscription includes all features, updates, support, an unlimited athlete roster and unlimited sessions. Up to 20 athletes can be monitored live in one workout.
How do I subscribe and pay for Pulses?
You can subscribe directly through the Apple App Store or Google Play.
You can also log in to Athlete Analyzer using the same email address and password as your Pulses account, then purchase a Single Coach subscription. The Single Coach subscription includes full access to Pulses.
Does Pulses work with Athlete Analyzer?
Yes. Pulses works as a standalone app, and Pulses data also syncs automatically to Athlete Analyzer.
An Athlete Analyzer Single Coach subscription includes full access to Pulses when you use the same login details.
Troubleshooting & Support
The app crashes or freezes — what should I do?
Close and reopen the app. If the problem continues, restart your device and verify your app is up to date. Contact support for further help.
I forgot my password. How can I reset it?
Use the ‘Forgot Password’ link on the login screen to get password reset instructions via email.
Where can I get additional help?
Visit our Support Page or contact us via email or live chat for personalized assistance.
